Contact
Welcome,
How can we help you?
A real person reads every message. Please allow a couple of working days for a reply — this is a small Australian business, not a call centre.
Email us
Where we are
Townsville, Queensland, Australia. Everything is delivered online, so where you are does not matter — but our replies come from Australian Eastern time.
For workplaces
Fatigue management, debriefing after an incident, and the CALM program are written to be rolled out to a team without booking anyone’s time.
For referral partners
If your work puts you next to people in difficulty, you can hold a referral code. Your client saves A$10 on a recorded counselling session, and you are paid A$10 once the sale clears. Get in touch and we will explain how it works.
A problem with an order
If you have paid for something and it has not arrived, or a download or a video will not play, email us with the details.
If you need help right now
This inbox is not monitored around the clock and it is not a crisis service. If you are in immediate distress, please contact someone who can respond straight away. In Australia, Lifeline is on 13 11 14, any hour of any day, and the emergency number is 000. Anywhere else, please contact your local crisis line or emergency service.